Frequently asked questions

Types of questions

Bunkhouse Hostel Koh Phangan is a modern, social hostel in Ban Tai with clean dorms, a laid-back family vibe, and easy access to the island's beaches and nightlife.
Yes, Bunkhouse is an 18+ adults-only hostel, so all guests must be at least 18 years old to check in.
Every bed includes free WiFi, air conditioning, a secure locker, hot showers, and access to our shared kitchen with free coffee, tea, and cookies.
Breakfast isn't included, but free coffee, tea, and cookies are available in the kitchen all day, every day.
Yes, our reception arranges day trips to hidden beaches, waterfalls, and viewpoints, plus tickets and transfers to the Full Moon Party and other island festivals.
Guests most often mention how clean and modern the hostel is, how friendly and helpful the staff are, and the social, family-like atmosphere.
Yes, a valid passport is required for registration when you check in.
Yes, every bed has its own secure locker with key-card access, so you can safely store your belongings.
No, smoking isn't permitted inside any of the rooms. A designated smoking area outside is provided for guests who smoke.
Yes, key-card access, personal lockers, friendly on-site staff, and social common areas make Bunkhouse a great choice for solo travelers.
Cancellations are free up to 21 days before arrival. Bookings covering a 2026 Full Moon Party date are non-refundable.
If payment for a booking covering a Full Moon Party date isn't received in time, that booking may be cancelled.
We only offer dorm-style rooms, a Mixed Dorm and a Female Dorm, with no private rooms available.
Each dorm room sleeps up to 8 people, with 5 Mixed Dorm rooms and 2 Female Dorm rooms in total.
Beds are capsule-style bunks with three solid walls and a privacy curtain, giving each guest their own private nook.
Yes, every room at Bunkhouse has air conditioning.
No, bathrooms are shared and located just outside the dorm rooms.
Every bed comes with a privacy curtain, reading light, power socket, wall hook with hanger, secure locker, key-card access, hot showers, free WiFi, and fresh linens with daily cleaning.
We have a cozy bar, an upstairs lounge, a shared kitchen, and a dedicated movie and games lounge.
Yes, free WiFi is available throughout the entire hostel.
Yes, on-site parking is available for guests.
Our shared kitchen has free drinking water, hot water, coffee, tea, and cookies.
Guests can play ping pong, darts, or board games, join our daily movie nights, or enjoy the BBQ nights we host before Full Moon Party.
Yes, we offer free luggage storage for guests before check-in and after check-out.
Check-in is after 2:00 PM and check-out is before 12:00 PM.
Reception is open every day from 9:00 AM to 9:00 PM.
Full payment for your stay is due at check-in.
Yes, stays of 7 nights or more receive a 10 to 20 percent discount.
Yes, prices rise to as much as ฿1,500 per night during Full Moon Party and other festival periods, compared to our usual ฿500 per night.
Yes, reception can arrange taxis and ferry or flight tickets, and we sell tickets and arrange transfers to the Full Moon Party, Half Moon Festival, Jungle Experience Festival, Waterfall Party, and OXA Jungle Party.